Frequently Asked Questions

Curbside Trash Bin Cleaning Services

1

What areas do you service?
KR Clean currently services Arlington Heights, Bannockburn, Bensenville, Deerfield, Des Plaines, Elk Grove Village, Elmwood Park, Evanston, Franklin Park, Glencoe, Glenview, Golf, Harwood Heights, Highland Park, Highwood, Itasca, Lincolnwood, Morton Grove, Mount Prospect, Niles, Norridge, Northbrook, Northfield, Palatine, Park Ridge, Prospect Heights, Rolling Meadows, Rosemont, Schaumburg, Schiller Park, Skokie, Wheeling, Wilmette, Winnetka, and Wood Dale, Illinois area.

2

How often should bins be cleaned?
For the best most cost-effective results, we recommend you get your trash bins cleaned monthly.

3

Do you offer one time cleans?
Yes – we offer one-time cleaning services for both residential and commercial cleaning.

4

How do I update my payment information?
Click on the MY ACCOUNT button on the right edge of your screen. Click the SUBSCRIPTIONS tab that appears on the landing page. Under ACTIONS you should see an UPDATE button. Click the button and follow the prompts to update your payment information.

5

How do I pay for an order that's listed in my account as UNPAID?
Click on the MY ACCOUNT button on the right edge of your screen. Once you're logged in, you'll be taken to your profile. Notice that all of your orders are displayed on this page. Locate the order you need to pay. To the right of the order is a PAY link. Click this link. On the next page, click "Pay with Bank or Credit Card" which will already be ticked. Once you do this, the module will expand and you'll be able to add your updated credit card information. Follow the prompts to complete the process.